Users of the independent review site G2 Crowd have ranked VICTIG Screening Solutions as one of the best B2B tech companies to do business with in 2018.
Ranked by user satisfaction percentages of each company’s top-rated product, the G2 Crowd list includes the top 26 technology companies, with VICTIG winning the number two spot on the list.
VICTIG’s Two Top-rated Features
Founded in 2009 and currently serving at least 2,000 clients,VICTIG has established itself as a leader in providing top-tier employment background check services for companies of many different sizes across a diverse range of industries. Of the reviewers who submitted their assessments of VICTIG’s services to G2 Crowd, 49% worked for a mid-market type company having at least 51 to 1000 employees.
Reviewers rated their satisfaction with VICTIG’s top tools: screening and assessments (96%) and performance and reliability (98%).
It’s this impressive level of satisfaction that placed VICTIG Screening Solutions so high on G2 Crowd’s list of Utah’s best B2B tech companies, and according to Brent Ramey, owner at VICTIG, it’s all due to VICTIG’s stellar customer service and the simplicity of the software.
“VICTIG offers an indispensable service which operates behind the scenes and, as a result, generally doesn’t get much notice. So seeing our efforts reflected in such positive reviews is tremendous validation,” stated Ramey.
So what’s next? According to Ramey, in terms of VICTIG’s impact on Utah’s flourishing tech scene, he sees VICTIG continuing to establish itself as a leader within the background screening industry specifically, and making more of a public impact in that space.
“We’ve always flown under the radar,” added Ramey, “and that’s the way you want it to be when you’re providing reliable background screening services. When our clients are receiving excellent service, they can run their organizations smoothly, confidently, and efficiently knowing that their new hires are strong additions to their teams, and the occasion to provide feedback in the style of G2 Crowd’s list may come up rarely. In addition to our number two ranking, VICTIG leads the background screening category within the G2 directory, and we definitely give credit to our commitment to customer service as well as our easy-to-use software.”
A Suite of Services
VICTIG’s screening and assessment tool, rated with a 96% satisfaction score by G2 Crowd users, breaks down into targeted services that cover the needs of employers, landlords, and any person or organization looking for a way to verify the trustworthiness and qualifications of an individual.
Its background check services include:
- Pre-employment screening
- Tenant screening
- Volunteer screening
- National criminal database checks
- Education verification
- Credit report checks
- Employment verification
- Drug testing
- Motor vehicle record searches
- License verification
- Sex offender registry checks
Why Perform a Background Check?
While there is no law that exists requiring that employers and landlords perform background checks, there is tremendous incentive to do so when interviewing prospective workers, volunteers, and tenants.
Background checks are essential to ensuring that all new additions to a team are trustworthy for the protection of the people an organization serves, especially in industries servicing vulnerable or at-risk demographics, such as hospice and home care, elderly care, and childcare. Financial institutions, as well, must closely regulate who is brought on board and allowed to handle sensitive or valuable information.
Reasons for performing background checks run from the ethical to the pragmatic to the fiscally responsible. These reasons include:
- Preserving company reputation and integrity
- Mitigating risk of workplace violence
- Mitigating risk of a security breach
- Protecting against the wasted expense of a bad hire
- Maximizing resources allocated to hiring/training
- For landlords: protecting property investments from the waste, damages, and headache of bad, slow-paying, or delinquent renters.
It goes without saying that a key value to performing background checks is peace of mind that you’ve done what’s necessary to protect yourself, your interests, and all those who depend on the success of your hiring decisions.
Accuracy and Simplicity
In VICTIG’s industry, the quality of the data it returns to its clients is determined absolutely by its accuracy, which is why receiving a 98% user satisfaction score for the performance and reliability aspect of its services is such a crucial mile marker to pass.
Where some companies’ methods allow for holes in the data, such as searching national directories exclusively which contain outdated or incomplete information, VICTIG’s methodologies emphasize thorough due diligence with each and every check.
VICTIG’s commitment to quality data and service include:
- A turnaround of up to two days
- No automated phone system
- Live person answers every time
- Easy-to-use system
- Competitive pricing options
- Friendly and attentive customer service
VICTIG’s philosophy for excellence never sacrifices accuracy for speed, yet speed is often the main selling point of service providers who fall short on accuracy. However, VICTIG’s processes still come with a competitive advantage as to the turnaround time of its reports.
A two-day turnaround for comprehensive, thoroughly verified reports is an attractive option for Victig’s professional, quality-conscious clientele, and the results of this commitment are reflected in G2 Crowd’s reviews.
The Critical Value of Compliance
In this industry, noncompliance presents a liability no business wants to deal with, with the potential of leading to costly litigation, fines, and worse. VICTIG actively maintains compliance with the Fair Credit Reporting Act (FCRA) in all of its processes, as well as compliance with existing background check legislation across the nation.
Compliance is as critical an aspect of VICTIG’s services as the accuracy of its reporting, and is emphasized in the many memberships and partnerships in which VICTIG participates, including:
- National Credit Reporting Association (NCRA)
- Concerned CRAs
- CRAHelpDesk
- TazWorks
Tireless Innovation
VICTIG’s technological innovations are designed to simplify and streamline the more complicated aspects of human resources as well as the tedious roadblocks and pitfalls that often come with the investigative work of screening candidates.
These services come in the form of VICTIG’s:
- Instascreen software (CyberTrust certified)
- Hotline MP3 Verifications
- E-signature
- Strategic vendor partnerships
Instascreen Software
VICTIG’s Instascreen software, a fully documented API provided by TazWorks, provides a map for your IT department to smoothly and efficiently integrate VICTIG’s cutting-edge screening services platform for your company’s use.
Complete with a stress-free integration plan, around-the-clock security and monitoring, 24/7 in-house support, and flexible customization options, Instascreen can deliver a full suite of data to you via a totally secure XML gateway, no matter how targeted your search. This data includes:
- Criminal data (county, federal, statewide, and nationwide)
- Credit reports
- Eviction data (single state or nationwide)
- Medical Sanction Search (FACIS)
- Motor vehicle records
- Social Security Trace
- Office of Inspector General (OIG) and General Services Administration (GSA) data
Hotline MP3 Verifications
This service bypasses the headache and inefficiencies of phone-tag when certain verifications require a verifier to get in touch with a specific person, such as confirming a claim on a resume. If the contact is unavailable at the time of the initial call, Victig utilizes a custom verification hotline which the contact can call at any hour of the day to provide the answers needed. The message is a converted to an MP3 file that can be attached to the report and/or transcribed. This allows HR representatives the option to not only read the responses, but listen to tone, which can often be just as telling.
E-signature Technology
When you’re trying to make a process more efficient, less paperwork is always a good thing. FCRA compliance requires that you:
- have the applicant sign a disclosure and consent form
- file that form
- provide the applicant a summary of their rights under the FCRA
The menial demands of this paper shuffling is a thing of the past with VICTIG’s E-signature process. It makes the clerical work of procuring consent, maintaining FCRA compliance, and record keeping a breeze.
All that is required is to enter the applicant’s name and email address and the rest is automated. The candidate receives a 50-state-compliant disclosure and authorization form by email and follows the simple prompts to provide an e-signature and supply all the pertinent screening information you have required for the position. Altogether, this method saves your HR department time and reduces data entry errors by as much as 15%.
Strategic Vendor Partnerships
While traditional screening companies collect data through 1 or 2 vendors, Victig’s data is collected through a host of strategic vendor partnerships (over 30) to assure accuracy.
About G2 Crowd and Utah Business
In 2017, Utah saw some major attention on the business front, with Forbes naming Salt Lake City the “next tech mecca,” and CNBC calling Utah the 8th Top State for Business. Salt Lake City tech businesses also received upwards of $519 million in funding, with more than 42 startups launching before the end of the year.
This momentum started in a big way in 2002, when Salt Lake City impressed the world with the Winter Olympics. Entrepreneurship in tech has only grown since then and the predictions are in that the next Silicon Valley is gaining steam in our own backyard as Silicon Slopes.
It was in this atmosphere of growth that G2 Crowd saw the opportunity to offer real-time, unbiased user reviews through a model that emphasizes transparency and efficiency. While previous B2B buying decisions came with drawn-out negotiating processes, biased pitches, and a solid amount of risk, G2 Crowd launched a review platform that now leverages more than 300K independent and authenticated reviews that are consulted by over a million buyers every month.
VICTIG’s inclusion on G2 Crowd’s list speaks to the rate of business growth in the area as well as the need for reliable vetting within these high-powered companies. VICTIG provides an essential service for these companies while maintaining some of the highest user satisfaction ratings within the G2 Crowd platform, joined on the list by Domo, InsideSales.com, BambooHR, Instructure, and Qualtrics, to name just a few of the other key players in Utah tech.
For a closer at G2 Crowd’s list of prestigious tech companies in Utah, click here. But if you want to experience our top-rated services for yourself, a VICTIG rep is standing by to discuss a perfect-fit screening solution for your vetting and hiring needs.
Contact us today!
Background Checks At a Glance
G2 G2 Crowd’s user satisfaction ratings for VICTIG:
- 98% performance and reliability
- 96% screening and assessments
- Turnaround time up to 2 days
- E-signature process reduces errors by up to 15%
- At least one-third of applicants falsify information on their resumes
- A bad hire can cost a company as much as $240K
- The cost of a bad hire can come in the form of:
- Recruitment and training fees
- Wasted staff time
- Negative impact on team morale
- Disrupted projects and poor performance
- Lost or injured customers
- Negative impact on reputation/brand
- Litigation fees
Sources
https://www.shrm.org/resourcesandtools/hr-topics/employee-relations/pages/cost-of-bad-hires.aspx
