Court Status Updates

as of February 20, 2024


Latest Update

County

State

Date of Closure

Court Status

Details

09/20/2023

All Counties

HI

02/07/2022

Delayed

Orders with possible records require files to be pulled to get complete information. The court is short-staffed and struggling with the volume of file pulls. As of 8/9/2023, we determined that wildfires and Hurricane Dora have exacerbated these delays. As of 9/20/2023, the courts have confirmed environmental challenges are no longer extending delays.

12/22/2023

All Counties

MI

04/14/2023

Delayed

Due to Michigan's new Clean Slate Law that went into effect on 4/11/2023, several courts across the state have removed public access to their criminal indexes or significantly reduced the available years to search. Please expect extensive delays while we work with the courts to gain access back to complete case histories and understand their timeline for updates to their criminal indexes. This is a very fluid situation, and we will continue to provide additional updates as they are made available. 6/6/2023: Our teams continue working diligently to confirm information from all MI counties and courts. Please visit our new MI delays page for details on each MI county, including the status of each court and accessibility to criminal indexes, by clicking the following link: https://www.informdata.com/michigan-court-delays. Additional updates will be provided on our delay page as they are available. Updates made within the last 72hrs will be highlighted. Please let us know if you want to proceed with an extended scope search in counties that are currently limited to 7 years or less.

08/03/2023

All Counties

NH

06/12/2023

Delayed

As of 6/12/2023, we were informed that the New Hampshire court clerks are behind on background check requests due to being short-staffed. On 8/3/2023, we spoke with the court clerk supervisor, Heather, who advised that background requests are a secondary priority as they have time. She also explained that they still need additional staff to meet the demands. We expect continued delays as the courts work through this staffing shortage.

08/23/2023

Clayton

GA

06/30/2023

Delayed

As of 7/19/2023, we learned the court clerk assisting in file pulls will be going on leave starting 8/1/23 and is expected to return in October. As of now, the county has yet to determine who will be able to assist with searches in their absence.  As of 8/23/23, the court is still experiencing staffing shortages, causing continued delays with file pulls. As of 2/9/24 the Superior Court primary index is back online, but case copy orders will continue to be delayed due to limitations with the clerks.

02/08/2024

Various Counties

KS

10/12/2023

Closed

On 10/12/2023, we were notified of a network security incident that caused the Kansas District Odyssey Portal to be taken offline. As of 1/19/2024, the Odyssey Portal is back online, but will require time for the courts to update the index with record/case information before we can proceed with completing searches. For additional context, please feel free to review the court's website here: https://www.kscourts.org/About-the-Courts/Court-Administration/OJA/Court-Systems-Security-Incident/Status-of-District-Court-Restoration As of 1/04/24 access to the Kansas online index has been restored allowing research on Kansas county orders to commence. Please be advised that while Kansas court administrators have made onsite Public Access Terminals available in select courts, the PATs are also missing all new case information and all updated case information from 10/12/23 to present. On 2/8/2024 we confirmed that the following counties have fully updated information: Allen, Bourbon, Chautauqua, Cheyenne, Clark, Clay, Cloud, Coffey, Comanche, Cowley, Decatur, Dickinson, Doniphan, Edwards, Elk, Franklin, Geary, Gove, Graham, Greeley, Hamilton, Haskell, Hodgeman, Jewell, Kingman, Kiowa, Labette, Lane, Lincoln, Linn, Logan, Marion, McPherson, Meade, Miami, Mitchell, Morris, Morton, Nemaha, Neosho, Ness, Norton, Osborne, Ottawa, Pawnee, Phillips, Pratt, Rawlins, Republic, Rooks, Rush, Scott, Sheridan, Sherman, Smith, Stanton, Stevens, Thomas, Trego, Wabaunsee, Wallace, Washington, Wichita, Wilson, and Woodson. For all other counties, the online index currently does not contain new case information or updated case information from the original date of the cyber-attack (10/12/23) to present day. If you would like InformData to complete your Kansas county searches with information available from the primary online index, please email [email protected] and we will proceed with completing your orders. This is still an evolving situation in Kansas and our teams will continue to work diligently to provide the most up-to-date information as it is made available. If you have any questions or concerns, please don’t hesitate to reach out to us at [email protected] or call us at 800.203.0582.

01/30/2024

Multiple Counties

GA

11/22/2023

Delayed

On 11/22/2023, we discovered that the court's online index is down for maintenance in the following counties: Baldwin Bryan Carroll Coweta Dougherty Henry Liberty Newton Thomas Since there are limited in-court public access terminals, please expect delays while we complete searches via conventional methods.  On 12/7/2023, we gained access to the updated online index, but images are currently unavailable so all searches with possible hits must be conducted in court. As a result, please expect delays. As of 1/30/2024 we have confirmed that the Case Management outage is no longer affecting these counties: Coweta Henry Newton Carroll

02/09/2024

Fulton

GA

01/29/2024

Closed

On 1/29/2024, we discovered that the Fulton County primary index is offline due to a cyber attack. As of 2/9/2024, the index is back online but we have confirmed that important case information is missing from the index. The clerks do not currently have an ETA for when access to case information will be fully restored. We will continue to monitor the situation and will provide updates as they become available.

02/08/2024

All Counties

MD

02/05/2024

Delayed

On 2/1/2024, we were notified about upcoming changes to the Maryland primary index. These changes were implemented on 2/5/2024, causing our automated agent to be taken offline to be updated. As of 2/8/2024, the automated agent has been updated and we are conducting searches as quickly as possible. Please continue to expect some delays.

02/13/2024

All Counties

MA

02/07/2024

Closed

On 2/7/2024, we discovered that the primary index in Massachusetts was offline. As of 2/15/2024, all public access terminals are offline statewide. We will continue to monitor the situation and provide updates as they become available.

02/09/2024

Washoe

NV

02/09/2024

Delayed

On 2/9/2024 we were notified that a change in the clerks' process with conducting searches has caused a temporary delay with some searches. The clerks expect the turnaround time for this county to return to normal in a few weeks. In the meantime, please expect delays.

02/09/2024

Caldwell

KY

02/09/2024

Closed

On 2/9/2024 we were notified that the court clerk's office is currently closed for renovations and we are unable to use the public access terminal. We will continue to monitor the situation and will provide updates as they become available.

02/14/2024

Scott

KY

02/14/2024

Delayed

On 2/14/2024 we were notified that the Scott County primary index is currently offline. We will continue to monitor the situation and will provide updates as they become available.

02/14/2024

All Counties

SC

02/13/2024

Delayed

On 2/13/2024, we began experiencing connectivity issues when accessing the South Carolina primary index, and we have been working to update our automated agent accordingly. As of 2/14/2024, we can complete Clears, but searches with possible hits will continue to experience delays until the agent is fully updated.

Esteemed Client,

Updated information regarding delays will be posted on victig.com/court-status and on VICTIG’s Instascreen homepage. If you have any questions, please don’t hesitate to reach out to us at support@victig.com or call us at 866-886-5644.

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